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Return& Replacement & Refund

Cancel order

1. You can cancel your order before your items delivery. And we will refund full of you money.

2. Once your order has been shipped, please contact our customer service at first time, our customer service will help you to solve the problem.

Tip: To ensure the correct items are ordered, we suggest that you read the products detailed description carefully before ordering. If unsure, you can send us email to admin@dsoarhair.com

Return policy

Your 100% satisfaction is what motivates us to be perfect for you!

Instruction for Return:

1) All orders must be returned within 15 days of the purchase date. We provide full refund if we detect manufacturer defect. Please contact our customer service department within 7 days of the purchase date.

2) All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut.

3) For any returns, you must contact customer service .Once the returned package is received & inspected, your refund will be processed and automatically applied to your original payment account. Buyer are responsible for the return shipping charge.

4) Damaged items are ineligible for return.

5) If you're located within the United States, we offer local returns & exchange by emailing us at admin@dsoarhair.com/contacting customer service  for return instruction and information.

About the return package, Please include your email address, order# .

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